Base: £35,000 py; bonus/equity: not specified; ben...
On-site
Curious and structured problem solver
Strong communication skills and attention to detail
Ability to analyse information into insight
The role focuses on evaluating the Account Management function to identify opportunities for improvement and design scalable solutions using automation and AI
Job Summary
The role focuses on evaluating the Account Management function to identify opportunities for improvement and design scalable solutions using automation and AI.
A key initial area of focus is designing and implementing an AI-powered support layer to handle repeatable client queries efficiently.
Tussell offers a vibrant office in Hoxton with perks including free barista coffee, social events, a gym, and a personal learning budget.
Matching Summary
The role focuses on evaluating the Account Management function to identify opportunities for improvement and design scalable solutions using automation and AI.
Salary
Base: £35,000 per annum; Bonus/Equity: Not specified; Benefits: Annual leave up to 30 days; pension; MacBook provided
Skills & Requirements
Must-have
Curious and structured problem solver
Strong communication skills and attention to detail
Ability to analyse information into insight
Demonstrated interest in AI technologies
Evidence of self-directed learning
Nice-to-have
Familiarity with CRM tools such as HubSpot
Previous experience in customer service or sales
Experience in start-up business environments
Interest in current affairs and public policy
Key Requirements
Bachelor's degree or equivalent vocational training
Evidence of having independently built or improved a process