Assist with the management of the Hotel Front Office operation to achieve a reputation as a market leader
Job Summary
Assist with the management of the Hotel Front Office operation to achieve a reputation as a market leader.
Practice up-selling and cross-selling techniques to meet the guests requests, always offering the property services first (as appropriate) putting an emphasis on their benefits.
Benefits Your Way – Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide.
Matching Summary
Assist with the management of the Hotel Front Office operation to achieve a reputation as a market leader.
Skills & Requirements
Must-have
Front Office operation management
guest needs as a priority
up-selling and cross-selling techniques
effective night audit function
monetary floats security
cash handling procedures
Nice-to-have
luxury property experience
culturally diverse environment
passion for team development
dedicated to delivering memorable guest experiences
Spirit of Openness
Key Requirements
current working authorisations in New Zealand
New Zealand Driver license mandatory
Current LCQ and General Managers Certificate preferred
strong leadership and interpersonal skills
team management experience
Ability to manage shifts with flexibility
Work Rights
Must have current working authorisations in New Zealand