Patient Access Representative

Trinity Health System

Westerville, OH, US
Competitive compensation; benefits: medical, denta...
High school diploma or equivalent
One year customer service experience
Knowledge of medical terminology
The role ensures accurate collection of patient registration information and resolves billing questions while adhering to strict confidentiality laws

Job Summary

  • The role ensures accurate collection of patient registration information and resolves billing questions while adhering to strict confidentiality laws.
  • Employees will utilize multiple system applications to analyze data, create reports, and support operational efficiency initiatives.
  • The position offers competitive compensation including medical, dental, and vision coverage starting on day one, along with a retirement savings match.

Matching Summary

The role ensures accurate collection of patient registration information and resolves billing questions while adhering to strict confidentiality laws.

Salary

Competitive compensation; Benefits: Medical, dental, vision starting day one; Retirement savings account with employer match starting day one

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One year customer service experience
  • Knowledge of medical terminology
  • Understanding of CPT and ICD-9 coding
  • Ability to verify insurance benefits

Nice-to-have

  • Patient access experience preferred
  • HFMA CRCR or NAHAM CHAA certification within one year
  • Experience with third-party regulations
  • Strong analytical and reporting skills
  • Commitment to diversity and inclusion

Key Requirements

  • High school diploma required
  • Minimum one year customer service experience
  • Certification (HFMA CRCR or NAHAM CHAA) required within one year
  • Medical terminology knowledge required
  • Full-time availability for training period

Work Rights

Not specified

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