Destination Pet is seeking a Customer Service Representative for their Wescott Acres Luxury Pet Resort, where the ideal candidate should be passionate about pets and customer service. The role requires strong communication skills and the ability to manage multiple tasks while providing exceptional care to pets and their owners
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/outs, handling payments, and responding to complaints.
Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $11.00/hour DOE + tips.
Matching Summary
Match Score: 85
Destination Pet is seeking a Customer Service Representative for their Wescott Acres Luxury Pet Resort, where the ideal candidate should be passionate about pets and customer service. The role requires strong communication skills and the ability to manage multiple tasks while providing exceptional care to pets and their owners.
Salary
Base: $11.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance
Skills & Requirements
Must-have
fluent in human and hound
juggling phones and customers
answering phones with a smile
handling cash and cards
responding to complaints with patience
Nice-to-have
part concierge, part chaos coordinator
make every client feel like a VIP
community that lives to elevate love
support other team members whenever needed
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required