Rock Honda of Fontana is seeking an experienced Service Advisor, preferably with Honda experience, to facilitate automotive services and repairs by acting as a liaison between customers and technicians. The role requires a strong focus on customer service and entails developing service estimates, preparing repair orders, and managing customer communication
Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
Rock Honda of Fontana is seeking an experienced Service Advisor, preferably with Honda experience, to facilitate automotive services and repairs by acting as a liaison between customers and technicians. The role requires a strong focus on customer service and entails developing service estimates, preparing repair orders, and managing customer communication.
Salary
Base: $16.50 - ; Bonus/Equity: commission and performance incentives; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs