Mgr, Field Svc

Real Time Executives Inc

Vittorio Veneto, Italy
Field-based with frequent travel required; work schedule varies based on customer support needs.
On-site problem solving
Customer support activities
Technical troubleshooting expertise
Real Time Executives Inc is seeking a Field Support Manager (FSM) to provide on-site technical and customer support for engine installations primarily with Leonardo Helicopters in Northern Italy. The ideal candidate will possess strong communication skills and technical expertise in PW engines, with a focus on customer satisfaction and problem-solving in a dynamic environment

Job Summary

  • The Field Support Manager role is to support airframe OEMs in Italy and our valued customers in Northern Italy.
  • The FSM is responsible for all Customer Support activities within Northern Italy, acting as the primary owner and contact to the customer.
  • This position requires frequent travel to visit customers in the assigned region.

Matching Summary

Match Score: 85

Real Time Executives Inc is seeking a Field Support Manager (FSM) to provide on-site technical and customer support for engine installations primarily with Leonardo Helicopters in Northern Italy. The ideal candidate will possess strong communication skills and technical expertise in PW engines, with a focus on customer satisfaction and problem-solving in a dynamic environment.

Skills & Requirements

Must-have

  • On-site problem solving
  • Customer support activities
  • Technical troubleshooting expertise

Nice-to-have

  • Excellent communication skills
  • Ability to work irregular hours
  • Experience with PW engines

Key Requirements

  • Valid work authorization in Italy
  • Expert knowledge of PW engines
  • Experience in customer support roles

Work Rights

Not specified

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