Passenger Service Agent - F9

Alliance Ground International

Not specified; benefits: pyid vacation, medical/de...
Not specified (assumed onsite).
Lift and carry items up to 70 pounds
Stand for extended periods of time
Use radio equipment effectively
Alliance Ground International is seeking a Passenger Service Agent to provide exceptional customer service at airports, ensuring travelers are informed and safe. The role emphasizes adherence to safety and airline-specific procedures while engaging positively with customers

Job Summary

  • This role ensures traveling customers are kept well-informed and in the right place at the right time while following strict safety and security procedures.
  • AGI is one of the largest independently owned ground handling companies supporting over 100 airlines across 61 airports in the U.S. and Canada.
  • The company offers a comprehensive benefit package including paid vacation, medical/dental/vision coverage, free uniforms, and travel discounts.

Matching Summary

Match Score: 75

Alliance Ground International is seeking a Passenger Service Agent to provide exceptional customer service at airports, ensuring travelers are informed and safe. The role emphasizes adherence to safety and airline-specific procedures while engaging positively with customers.

Salary

Not specified; Benefits: Paid vacation, medical/dental/vision, 401(k) match, travel discounts

Skills & Requirements

Must-have

  • Lift and carry items up to 70 pounds
  • Stand for extended periods of time
  • Use radio equipment effectively
  • Process payment transactions accurately
  • Follow safety and security procedures

Nice-to-have

  • Friendly and outgoing personality
  • Previous airline experience preferred
  • Empathetic customer interaction skills
  • Ability to handle repetitive questions
  • Strong critical thinking abilities

Key Requirements

  • Must be at least 18 years old
  • High school diploma or GED required
  • Authorization to work in US or Canada
  • Complete SIDA training for airport ID
  • One year relevant experience preferred

Work Rights

Must have authorization to work in US or Canada as defined by respective immigration acts

Tailored Resume

Cover Letter