Manager, Clinical Complaints Specialist

Becton, Dickinson, and Company

San Diego, California, USA
Base: $126,600.00 - $208,900.00 usd annual; bonus/...
Fully remote
Registered nurse license required
Medical device complaint handling experience
Mdr reporting knowledge (21 cfr 803)
The role involves managing a team of Clinical Specialists to handle medical device complaints and ensure timely regulatory reporting

Job Summary

  • The role involves managing a team of Clinical Specialists to handle medical device complaints and ensure timely regulatory reporting.
  • Candidates must possess strong critical-thinking skills to navigate ambiguity and drive process improvements within the organization.
  • BD offers a comprehensive Total Rewards program and prioritizes on-site collaboration to foster creativity and innovation.

Matching Summary

The role involves managing a team of Clinical Specialists to handle medical device complaints and ensure timely regulatory reporting.

Salary

Base: $126,600.00 - $208,900.00 USD Annual; Bonus/Equity: Not specified; Benefits: Comprehensive Total Rewards program including performance-based culture

Skills & Requirements

Must-have

  • Registered Nurse license required
  • Medical device complaint handling experience
  • MDR reporting knowledge (21 CFR 803)
  • Team leadership and mentoring capabilities
  • Cross-functional collaboration skills

Nice-to-have

  • Experience with BD Pyxis and Alaris systems
  • Knowledge of TrackWise, SAP, or Salesforce
  • Ability to work in fast-paced environment
  • Strong attention to detail and accuracy
  • Comfort interfacing with C-suite stakeholders

Key Requirements

  • Bachelor's degree in health-related field or biomedical engineering
  • Minimum 3 years RN clinical experience or 5 years medical device quality experience
  • Current active RN license if holding nursing degree
  • Experience as a direct people leader or project lead

Work Rights

Not specified

Tailored Resume

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