Passenger Service Agent

Airport Butler

St. Louis, MO, United States
Customer-facing role
First-class customer service
Safety and security procedures
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
  • Responsibilities include handling customer interactions at the ticket counter and gate, assisting with reservations, issuing tickets, managing baggage, and processing claims for lost or damaged items.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, a company-matched 401(k) program, and free on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.

Skills & Requirements

Must-have

  • customer-facing role
  • first-class customer service
  • safety and security procedures
  • handle customer interactions
  • manage reservations and ticketing
  • process baggage claims

Nice-to-have

  • friendly and outgoing
  • outstanding customer service focus
  • energy and enthusiasm
  • respect for team
  • highest regard for safety

Key Requirements

  • High school diploma or GED
  • Authorization to work in the United States
  • Must complete SIDA training
  • 1+ year relevant experience preferred
  • Previous face-to-face customer service experience preferred

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter