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Quality Food Centers is seeking a Division Customer Experience & Financial Product Manager in Bellevue, WA. The role focuses on implementing customer service best practices and managing financial product initiatives, requiring strong leadership and collaboration skills.
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Job Summary
The role ensures the implementation of front-end customer service best practices and operational initiatives across the division.
Candidates must serve as the subject matter expert for Front-end, KPF, and AML applications while ensuring strict compliance with federal and state laws.
The company offers comprehensive benefits including healthcare coverage, up to $21,000 in tuition reimbursement, and extensive career growth opportunities.
Matching Summary
Match Score: 75
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Quality Food Centers is seeking a Division Customer Experience & Financial Product Manager in Bellevue, WA. The role focuses on implementing customer service best practices and managing financial product initiatives, requiring strong leadership and collaboration skills.
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Salary
Base: $80,200 - $135,900 annually; Bonus/Equity: Not specified; Benefits: Comprehensive healthcare, tuition reimbursement up to $21,000, paid time off
Skills & Requirements
Must-have
Front-end customer service best practices
AML compliance and federal law adherence
KPF strategic plan execution
Store visitation and performance monitoring
Training program development and delivery
Nice-to-have
Strong leadership and communication skills
Ability to achieve objectives through others
Proficiency in Microsoft Office tools
Collaborative partnership with corporate teams
Key Requirements
Minimum 1 year experience as assistant store leader