Customer Experience Associate - Inviting Applicants Who Identify As First Nation (status And Non-status) Inuit, And Métis -future Opportunities (evergreen)

TD Bank

Kenora, Ontario, Canada
$22.00 - $27.21 cad; not specified; not specified ...
Customer transaction processing
Customer needs assessment
Promoting banking solutions
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, achieve assigned goals, and connect personally with customers to advise them appropriately.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development being defining features of the colleague experience, supported by a comprehensive Total Rewards package.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$22.00 - $27.21 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer transaction processing
  • Customer needs assessment
  • Promoting banking solutions
  • MS Office proficiency
  • Accuracy and detail-oriented

Nice-to-have

  • Charming and delightful personality
  • Go-getter attitude
  • Dynamic communicator
  • Team effectiveness
  • Personal performance development

Key Requirements

  • High School diploma or 1+ years experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Hands on knowledge of MS Office and internet
  • Initiative, accuracy, detail-oriented, handle multiple tasks
  • Verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter