North Creek Roofing is seeking a Scheduling Specialist for their contact center in Fife, WA, focusing on managing inbound and outbound customer communications to convert leads into scheduled appointments. The role requires strong communication skills and the ability to work in a fast-paced environment while meeting performance metrics
Job Summary
This role will have a combination of inbound and outbound calls, chats, and emails from customers who have already expressed interest through our marketing channels—but it also includes a significant outbound component focused on follow-up, confirmations, and appointment setting.
Success in this role is measured by your ability to convert conversations into high-quality appointments.
Full-time employees are eligible to participate in Health, Dental, and Vision Insurance, 401(k) with company match, Company sponsored Life and AD&D coverage, and Paid Time Off.
Matching Summary
Match Score: 85
North Creek Roofing is seeking a Scheduling Specialist for their contact center in Fife, WA, focusing on managing inbound and outbound customer communications to convert leads into scheduled appointments. The role requires strong communication skills and the ability to work in a fast-paced environment while meeting performance metrics.