Itsm Administrator Level 3

CACI

Suitland, MD, US
Base: $72,700 - $149,200; bonus/equity: not specif...
Service now itsm suite administration
Windows server and linux/centos administration
Incident problem change management processes
The role supports a DoD client in Suitland, MD with expert proficiency in the Service Now ITSM Suite

Job Summary

  • The role supports a DoD client in Suitland, MD with expert proficiency in the Service Now ITSM Suite.
  • Candidates will manage complex IT Service Management processes including Incident, Problem, Change, and Asset modules.
  • CACI offers competitive compensation, comprehensive benefits, and a culture of integrity focused on national safety missions.

Matching Summary

The role supports a DoD client in Suitland, MD with expert proficiency in the Service Now ITSM Suite.

Salary

Base: $72,700 - $149,200; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, financial, retirement, family support, continuing education, time off

Skills & Requirements

Must-have

  • Service Now ITSM Suite administration
  • Windows Server and Linux/Centos administration
  • Incident Problem Change Management processes
  • Asset Management and CMDB expertise
  • Helpdesk operations support

Nice-to-have

  • Proactive problem-solving approach
  • Strong analytical skills
  • Excellent communication abilities

Key Requirements

  • Active TS/SCI clearance required
  • 6+ years Service Now ITSM Suite experience
  • 3+ years Windows/Linux server administration
  • 2+ years Service Now reporting experience
  • High School Diploma or GED

Work Rights

Must have Active TS/SCI clearance

Tailored Resume

Cover Letter