Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives
Job Summary
Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives.
This is your opportunity to bring your customer focus, can do attitude and skills and experience to a team of dedicated individuals and be part of delivering Financial Advice services to our customers.
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
Matching Summary
Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives.
Skills & Requirements
Must-have
Customer engagement over phone
Referral process management
Assisting customer queries
MS Office Suite proficiency
Customer Relationship Management system exposure
Nice-to-have
Customer focus
Can do attitude
Curious and interested to learn
Supportive and inclusive managers
Health and Wellbeing initiatives
Key Requirements
Previous contact centre experience
Client facing role experience
Financial services or life insurance experience
Insurance or financial services industry experience desirable