Senior Guest Service Assistant, Bell Desk (Sentosa Cluster)

SOURCEO PTE. LTD.

Singapore, Singapore
**
Able to work rotating shifts
Positive attitude with outgoing personality
Good communication skills
** SOURCEO PTE. LTD. is seeking a Senior Guest Service Assistant for the Bell Desk at their Sentosa Cluster, focused on creating positive guest experiences. The role involves collaboration with the assistant manager, addressing guest needs, and maintaining communication across various hotel departments. **

Job Summary

  • Create positive and memorable guests' experiences within the hotel lobby and reception area.
  • Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests.
  • Responsively and tactfully address guest complaints, requests, and enquiries while maintaining accurate knowledge of arrivals and events.

Matching Summary

Match Score: 75

** SOURCEO PTE. LTD. is seeking a Senior Guest Service Assistant for the Bell Desk at their Sentosa Cluster, focused on creating positive guest experiences. The role involves collaboration with the assistant manager, addressing guest needs, and maintaining communication across various hotel departments. **

Skills & Requirements

Must-have

  • Able to work rotating shifts
  • Positive attitude with outgoing personality
  • Good communication skills

Nice-to-have

  • Experience in hotel lobby services
  • Knowledge of guest amenities and events
  • Courteous service approach

Key Requirements

  • Minimum completion of PSLE or its equivalent
  • Able to work weekends and Public Holidays

Work Rights

Not specified

Tailored Resume

Cover Letter