Platform Support Analyst I

The Trade Desk

Ventura, US
Base: $48,200 - $88,300 usd; bonus/equity: stock-b...
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3+ years technical support experience
2+ years adtech industry knowledge
Advanced sql and html proficiency
** The Trade Desk is seeking a Platform Support Analyst I to provide technical support for their advertising technology platform in Ventura, US. The role involves troubleshooting application issues, managing support requests, and enhancing documentation, while contributing to a collaborative and inclusive workplace culture. **

Job Summary

  • The Trade Desk handles over 1 trillion queries per day while fostering a culture based on trust, ownership, empathy, and collaboration.
  • This role requires supporting application issues within established SLAs and executing stored procedures using SQL to resolve technical requests.
  • Employees are eligible for comprehensive healthcare, retirement benefits including a 401k match, and stock-based compensation grants.

Matching Summary

Match Score: 75

** The Trade Desk is seeking a Platform Support Analyst I to provide technical support for their advertising technology platform in Ventura, US. The role involves troubleshooting application issues, managing support requests, and enhancing documentation, while contributing to a collaborative and inclusive workplace culture. **

Salary

Base: $48,200 - $88,300 USD; Bonus/Equity: Stock-based compensation grants available; Benefits: Comprehensive healthcare, 401k match, paid time off

Skills & Requirements

Must-have

  • 3+ years technical support experience
  • 2+ years AdTech industry knowledge
  • Advanced SQL and HTML proficiency
  • Strong MS Excel data analysis skills
  • Troubleshooting RTB and DSP platforms

Nice-to-have

  • Experience with Salesforce or Jira tools
  • Knowledge of offline attribution and pixels
  • Agile/Scrum workflow familiarity
  • Mentoring team members effectively
  • Creating technical documentation

Key Requirements

  • Bachelor's Degree from four-year university
  • 3+ years relevant work experience
  • 2+ years AdTech experience required

Work Rights

Not specified

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