Claims & Customer Relations Specialist

UPS

Warsaw, Poland
English and german language skills required
Crm system proficiency required
Microsoft office applications proficiency
The role involves acting as the first point of contact for customer queries and claims received via multiple channels

Job Summary

  • The role involves acting as the first point of contact for customer queries and claims received via multiple channels.
  • Successful candidates will collaborate with internal departments such as Sales, Finance, and Operations to ensure effective case handling.
  • UPS is a Fortune Global 500 organization offering a rewarding culture where talented teams help employees become better every day.

Matching Summary

The role involves acting as the first point of contact for customer queries and claims received via multiple channels.

Skills & Requirements

Must-have

  • English and German language skills required
  • CRM system proficiency required
  • Microsoft Office applications proficiency

Nice-to-have

  • Previous customer service experience preferred
  • Proactive approach to service delivery
  • Curious mindset for continuous improvement

Key Requirements

  • Fluency in English and German languages
  • Experience in customer service or administrative roles

Work Rights

Not specified

Tailored Resume

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