Customer Service Manager

INITIA MANAGEMENT PTE. LTD.

Singapore, Singapore
Bachelor's degree in business or commerce
3 to 5 years leadership experience
High standards of customer communication
The role requires a manager to watchfully respond to client inquiries and ensure concerns are addressed quickly and completely

Job Summary

  • The role requires a manager to watchfully respond to client inquiries and ensure concerns are addressed quickly and completely.
  • Candidates must educate salon customers based on their real needs and maintain a positive, empathetic attitude at all times.
  • The position involves gathering customer satisfaction levels and feedback to drive continuous improvement in operations.

Matching Summary

Match Score: 85

The role requires a manager to watchfully respond to client inquiries and ensure concerns are addressed quickly and completely.

Skills & Requirements

Must-have

  • Bachelor's Degree in Business or Commerce
  • 3 to 5 years leadership experience
  • High standards of customer communication

Nice-to-have

  • Prior experience in the beauty line
  • Exceptional people skills
  • Ability to stay calm with difficult customers

Key Requirements

  • Bachelor's Degree in Business, Commerce or relevant fields
  • Three (3) to five (5) years of leadership experience
  • Computer literate

Work Rights

Not specified

Tailored Resume

Cover Letter