Business Care Partner

SBDINC

Northampton, UK
Base: not specified; bonus/equity: discretionary b...
Hybrid
Customer service role experience
Proficiency in ms excel
Order and credit processing
As the Business Care Partner, your aim will be to deliver industry leading service whilst building excellent working relationships with our customers

Job Summary

  • As the Business Care Partner, your aim will be to deliver industry leading service whilst building excellent working relationships with our customers.
  • You’ll receive a great benefits plan, including discretionary bonus, 25 days annual leave plus bank holidays increasing with length of service, and discounts on Stanley Black & Decker tools and other partner programs.
  • Being part of our team means you’ll get to grow your skills along multiple career paths, have access to a wealth of learning resources, and experience an inclusive and purpose-driven company culture.

Matching Summary

As the Business Care Partner, your aim will be to deliver industry leading service whilst building excellent working relationships with our customers.

Salary

Base: Not specified; Bonus/Equity: Discretionary bonus; Benefits: 25 days annual leave plus bank holidays, discounts on tools, partner programs

Skills & Requirements

Must-have

  • Customer service role experience
  • Proficiency in MS Excel
  • Order and credit processing
  • Strong interpersonal communication
  • Consult with distribution centers
  • Timely response to customer queries

Nice-to-have

  • Proficiency in SAP
  • Adaptability to change
  • Customer-focused approach
  • Solution-oriented mindset
  • Hybrid work arrangement
  • Relentless pursuit of excellence

Key Requirements

  • Fluent English spoken and written
  • Prior customer service experience
  • Proficiency in MS Excel
  • Ability to work in a dynamic organization

Work Rights

Not specified

Tailored Resume

Cover Letter