Customer Care Support Specialist (100%) F/i

Chubb

Plan-les-Ouates, Switzerland
Customer order processing and coordination
Telephone customer support
Erp/crm system usage
You will handle customer orders and contracts from start to finish, ensuring timely and quality service

Job Summary

  • You will handle customer orders and contracts from start to finish, ensuring timely and quality service.
  • The role involves collaboration with various departments to optimize order management and communication.
  • The company offers targeted training, personalized integration, and numerous opportunities for professional and personal development.

Matching Summary

You will handle customer orders and contracts from start to finish, ensuring timely and quality service.

Skills & Requirements

Must-have

  • Customer order processing and coordination
  • Telephone customer support
  • ERP/CRM system usage
  • MS Office proficiency
  • Multilingual communication skills

Nice-to-have

  • Adaptability and versatility
  • Team collaboration skills
  • Proactive and autonomous working style
  • Positive and enthusiastic attitude
  • Leadership mindset

Key Requirements

  • CFC commerce or equivalent education
  • Advanced experience in customer service or order management
  • French native or C2 level
  • Italian professional level B2 minimum
  • Experience with database management
  • First customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter