Visual Keyholder

H&M

Troy, MI, United States
Hiring range: $19.53 - $22.46 hourly; bonus/equity...
On-site
Implement visual identity
Garment presentation on sales floor
Customer service standards
The Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style and supports the store team to deliver an inspiring and exciting Customer Experience

Job Summary

  • The Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style and supports the store team to deliver an inspiring and exciting Customer Experience.
  • This role will set garment presentation according to the Commercial Handbook, determine additional commercial opportunities, and execute floor moves based on joint discussions with the Department Manager.
  • H&M offers attractive benefits including a staff discount, an incentive program, medical, dental, vision coverage, vacation, holiday pay, and a 401K.

Matching Summary

The Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style and supports the store team to deliver an inspiring and exciting Customer Experience.

Salary

Hiring Range: $19.53 - $22.46 Hourly; Bonus/Equity: Not specified; Benefits: Medical, Pharmacy Vision and Dental Coverage, Employee Assistance Program, Vacation, Wellness, Holiday and Parental Pay, 401K, Commuter Benefits, Health and Dependent Care FSA, Voluntary Benefits

Skills & Requirements

Must-have

  • Implement Visual Identity
  • Garment presentation on Sales Floor
  • Customer Service Standards
  • Fashion Trend Knowledge
  • Sales Campaign Execution
  • Store KPI Follow-up

Nice-to-have

  • Inclusive and positive attitude
  • Passion for customer service
  • Team coaching and development
  • Creative and willing to learn
  • Eye for detail

Key Requirements

  • 1-2+ years of transferrable experience
  • Previous keyholder responsibilities preferred
  • Ability to lift in excess of 20 pounds
  • Ability to stand for long periods
  • Ability to climb a ladder
  • Work with hand and power operated tools
  • Flexible work schedule

Work Rights

Not specified

Tailored Resume

Cover Letter