Job Summary

• The Senior Manager Claims Service is responsible for designing, developing, and implementing projects and initiatives that improve our First Notice of Loss Experience driving an exceptional customer journey and operational effectiveness.
• Responsible as the product owner for First Notice of Loss (FNOL) for defining and developing the future state.
• The Senior Manager is responsible for leading a team of Claims Managers that oversee the day to day operations of a Claims Service Representative phone queue team the team, specifically for First Notice of Loss.

Matching Summary

Salary

Base: $89,300.00 - $139,300.00 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• 10+ years related experience
• 5-7 years people management experience
• Auto and Property claim handling knowledge
• Insurance policy and regulation knowledge
• University Degree/College Diploma
• CIP or working towards CIP designation

Work Rights