Ability to handle multiple tasks in fast-paced environment
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Stone House Animal Hospital is seeking a Customer Service Representative who will be the first and last point of contact for clients, ensuring a seamless and positive experience. The ideal candidate should possess strong communication and organizational skills, with a background in customer service, preferably in a veterinary or healthcare setting.
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Job Summary
The Client Service Representative serves as the vital first and last point of contact, delivering an exceptional client experience through professional communication and seamless scheduling.
Employees benefit from tailored development programs, mentorship, competitive pay with performance bonuses, and comprehensive health and financial well-being resources.
The role requires managing patient information accurately, processing billing transactions, and maintaining organized records to support the medical team and practice operations.
Matching Summary
Match Score: 75
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Stone House Animal Hospital is seeking a Customer Service Representative who will be the first and last point of contact for clients, ensuring a seamless and positive experience. The ideal candidate should possess strong communication and organizational skills, with a background in customer service, preferably in a veterinary or healthcare setting.
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Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
High school diploma or equivalent
Excellent verbal and written communication skills
Ability to handle multiple tasks in fast-paced environment
Proficiency with scheduling software and online platforms
Strong organizational skills for managing appointments
Nice-to-have
Prior customer service experience in veterinary setting
Experience with Avimark practice management system
Empathy when dealing with emotional clients
Willingness to work Saturdays until 2pm
Ability to lift up to 40 pounds occasionally
Key Requirements
High school diploma or equivalent work experience required
Basic proficiency with technology and scheduling software
Flexibility to work regular business hours including Saturdays