Senior Customer Success Manager

Proofpoint

Remote
Customer success principles
Cybersecurity knowledge
Project management skills
The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint

Job Summary

  • The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint.
  • Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike.
  • We are a customer-focused and driven-to-win organization with leading-edge products and many exciting reasons to join our team.

Matching Summary

The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint.

Skills & Requirements

Must-have

  • customer success principles
  • cybersecurity knowledge
  • project management skills

Nice-to-have

  • strategic thinking
  • collaborative culture
  • customer advocacy

Key Requirements

  • 4-year college degree
  • 5 to 10+ years of experience
  • ability to influence colleagues

Work Rights

Not specified

Tailored Resume

Cover Letter