Workday is seeking a Technical Account Manager in Costa Rica to provide personalized support for strategic customers. The ideal candidate should have strong technical knowledge, project management skills, and experience in managing complex B2B SaaS solutions
Job Summary
The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement.
The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers.
You will work with Workday's largest strategic accounts to build strong relationships while overseeing multiple accounts simultaneously.
Matching Summary
Match Score: 85
Workday is seeking a Technical Account Manager in Costa Rica to provide personalized support for strategic customers. The ideal candidate should have strong technical knowledge, project management skills, and experience in managing complex B2B SaaS solutions.
Skills & Requirements
Must-have
Proactive customer support
Customer advocacy
Business objectives alignment
Improve system reliability
Manage complex customers
Drive escalated issues
Nice-to-have
Sun-drenched optimism
Courageous collaborators
Genuine care
Bold ideas
Meaningful work
Key Requirements
BS or MS in a Technical Degree or equivalent experience
4+ years in product support, customer success, account management, or consulting