Engineering Manager, Ai Models Infrastructure

Intercom

Dublin, Ireland
Hybrid (3 days in the office, 2 days remote)
Ai models training and production
Leading infra or platform teams
Strong prior engineering experience
Intercom is seeking an Engineering Manager for their AI Models Infrastructure Team in Dublin, Ireland. The role involves leading a team to develop and maintain the infrastructure for AI capabilities, requiring strong experience in AI, machine learning, and technical leadership

Job Summary

  • Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
  • You will lead a high-performing team building the platform and infrastructure that power Intercom’s AI capabilities.
  • We are a well treated bunch, with awesome benefits including competitive salary and equity in a fast-growing start-up.

Matching Summary

Match Score: 85

Intercom is seeking an Engineering Manager for their AI Models Infrastructure Team in Dublin, Ireland. The role involves leading a team to develop and maintain the infrastructure for AI capabilities, requiring strong experience in AI, machine learning, and technical leadership.

Skills & Requirements

Must-have

  • AI models training and production
  • Leading infra or platform teams
  • Strong prior engineering experience
  • Technical judgment and communication
  • Adaptable leadership style
  • Curiosity and enthusiasm for AI

Nice-to-have

  • AI Customer Service company
  • Fast-evolving technical domain
  • Empower teams with agency

Key Requirements

  • Experience training ML models
  • Experience operating ML models in production at scale
  • Experience leading infra or platform teams
  • Strong prior experience working as an engineer

Work Rights

Not specified

Tailored Resume

Cover Letter