Customer Services Executive

77

Hong Kong, SAR, China
Diploma holder with at least 1 year experience
Frontline customer interaction skills
Excellent spoken english and chinese
The role involves providing premium concierge and customer service to tenants and visitors at a JLL managed property

Job Summary

  • The role involves providing premium concierge and customer service to tenants and visitors at a JLL managed property.
  • Candidates must handle enquiries, complaints, and administrative duties while supporting day-to-day property operations.
  • JLL is committed to hiring talented individuals to shape the future of real estate using world-class services and technology.

Matching Summary

The role involves providing premium concierge and customer service to tenants and visitors at a JLL managed property.

Skills & Requirements

Must-have

  • Diploma holder with at least 1 year experience
  • Frontline customer interaction skills
  • Excellent spoken English and Chinese
  • Competent in spoken Putonghua
  • Good PC skills and office equipment maintenance

Nice-to-have

  • Pleasant personality and outgoing demeanor
  • Hotel or shopping mall concierge background
  • Experience handling customer complaints
  • Ability to support promotional activities

Key Requirements

  • Diploma qualification required
  • Minimum 1 year frontline customer service experience
  • Proficiency in English, Chinese, and Putonghua
  • On-site work requirement in Hong Kong

Work Rights

Not specified

Tailored Resume

Cover Letter