Director Of Emergency Communications, Grant Services Specialist Iv (ncs) - Baltimore Police Department

Baltimore City

Baltimore, MD, US
Base: $88,715.00 - $152,509.00 annually; starting ...
Supervise call center staff and dispatchers
Manage emergency communications operations
Ensure ncic/ccic compliance and data security
This role provides strategic, operational, and administrative leadership for the Department's public safety communications function

Job Summary

  • This role provides strategic, operational, and administrative leadership for the Department's public safety communications function.
  • The position requires managing complex high-impact communications in a 24/7 unionized environment with rotating on-call schedules.
  • Candidates must ensure proper handling of confidential police records and submit required state and federal crime reporting statistics.

Matching Summary

This role provides strategic, operational, and administrative leadership for the Department's public safety communications function.

Salary

Base: $88,715.00 - $152,509.00 annually; Starting Pay: $88,715.00 - $120,612.00 annually; Benefits: Medical, dental, vision, life insurance, wellness programs (No retirement benefits)

Skills & Requirements

Must-have

  • Supervise call center staff and dispatchers
  • Manage emergency communications operations
  • Ensure NCIC/CCIC compliance and data security
  • Develop public safety policies and procedures
  • Oversee training programs and performance evaluations

Nice-to-have

  • Experience with budgeting and resource allocation
  • Knowledge of CJIS regulations and standards
  • Ability to collaborate with multiple agencies
  • Strong background in unionized environments
  • Proven track record in crisis management

Key Requirements

  • Bachelor's degree from accredited college
  • Four years coordinating call center environment
  • Two years supervising subordinate staff
  • Valid Maryland Class C driver's license
  • Experience with NCIC, CCIC, and CJIS regulations

Work Rights

Not specified

Tailored Resume

Cover Letter