Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to our customers
Job Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to our customers.
Responsibilities include coordinating the customer relationship, acting as a liaison between product management and the customer, and developing success plans.
The company is a Fortune 500 company and a leading AI platform for managing people, money, and agents, shaping the future of work.
Matching Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to our customers.
Skills & Requirements
Must-have
Customer relationship coordination
Financial software expertise
Issue resolution and escalation management
Customer success planning
Workday roadmap communication
Nice-to-have
AI platform for managing people, money, and agents
Empathy and shared enthusiasm
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Meaningful work with supportive colleagues
Key Requirements
3-5+ years customer facing services role
Corporate Financial accounting experience
Functional domain expertise with Financial software