Alternance - Coordinateur Des Opérations E-commerce – Europe – Septembre 2026 – H/f/x

CHANEL

Europe
Not specified (assumed hybrid based on the nature of e-commerce operations).
E-commerce operations
Order execution monitoring
Customer service coordination
CHANEL is seeking a motivated individual for a one-year alternance position as an E-commerce Operations Coordinator in Europe, starting September 2026. The role involves coordinating various e-commerce operations, enhancing the customer order experience, and analyzing data to improve processes

Job Summary

  • Our mission is to guarantee the smooth execution of each order by monitoring physical and IT flows and collaborating with various teams.
  • We aim to build the best E-Commerce experience in the world of Luxury through projects in Online Payment & financial flow, Fulfillment & delivery, and Client service.
  • At CHANEL, we are committed to creating an inclusive culture that fosters personal fulfillment and development while contributing to collective performance.

Matching Summary

Match Score: 85

CHANEL is seeking a motivated individual for a one-year alternance position as an E-commerce Operations Coordinator in Europe, starting September 2026. The role involves coordinating various e-commerce operations, enhancing the customer order experience, and analyzing data to improve processes.

Skills & Requirements

Must-have

  • E-commerce operations
  • Order execution monitoring
  • Customer service coordination
  • Data analysis for e-commerce
  • Back office monitoring
  • Professional English proficiency

Nice-to-have

  • Dynamic and reactive
  • Rigorous and organized
  • Excellent relational skills
  • Analytical mindset
  • Good writing skills
  • Another European language

Key Requirements

  • BAC+4 / BAC+5 higher education
  • Knowledge of OMS, WMS, and TMS systems
  • Professional English level

Work Rights

Not specified

Tailored Resume

Cover Letter