Base: $65,000 to $75,000 annually; bonus/equity: d...
On-site
Client support via phone email chat
Troubleshoot account and trading issues
Navigate advanced trading platforms
Interactive Brokers is a global financial services company known for cutting-edge technology and client commitment, serving clients in over 200 countries and territories
Job Summary
Interactive Brokers is a global financial services company known for cutting-edge technology and client commitment, serving clients in over 200 countries and territories.
The role involves serving as the first point of contact for clients, guiding them through trading tools, troubleshooting account and trading issues, and collaborating with internal teams to ensure a seamless client experience.
The company offers competitive salary, performance-based bonus, stock grants, comprehensive health benefits, 401(k) with match, education reimbursement, and a supportive team culture in a hybrid work environment.
Matching Summary
Interactive Brokers is a global financial services company known for cutting-edge technology and client commitment, serving clients in over 200 countries and territories.
Salary
Base: $65,000 to $75,000 annually; Bonus/Equity: Discretionary cash bonus and stock award; Benefits: Health care tuition reimbursement and more
Skills & Requirements
Must-have
Client support via phone email chat
Troubleshoot account and trading issues
Navigate advanced trading platforms
Collaborate with technology and operations teams
Knowledge of stocks options futures crypto
Nice-to-have
Problem-solving in fast-paced environment
Compassionate communication skills
Curious about financial markets and technology
Analytical and adaptable under pressure
Team collaboration and growth mindset
Key Requirements
Bachelor’s degree preferred in finance economics business STEM
1 to 3 years customer-facing finance or technology experience