Account Support Manager With German

HPE (Hewlett Packard Enterprise)

Sofia, Bulgaria
Hybrid
Post-sales technical support
Service level agreement management
Customer account relationship development
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by connecting, protecting, analyzing, and acting on data and applications

Job Summary

  • Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by connecting, protecting, analyzing, and acting on data and applications.
  • The role involves managing onsite delivery of software services, providing technical support, and developing strategic account relationships to ensure customer satisfaction and loyalty.
  • HPE offers comprehensive benefits supporting physical, financial, and emotional wellbeing, invests in personal and professional development, and fosters an inclusive culture valuing varied backgrounds.

Matching Summary

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by connecting, protecting, analyzing, and acting on data and applications.

Skills & Requirements

Must-have

  • Post-sales technical support
  • Service Level Agreement management
  • Customer account relationship development
  • Technical and operational expertise
  • Mission Critical delivery leadership
  • Fluency in German language

Nice-to-have

  • Change management experience
  • Project management skills
  • Customer centric solutions
  • Cross-functional teamwork
  • Growth mindset
  • Empathy and active listening

Key Requirements

  • Bachelor's degree preferred or Associate degree with experience
  • 6-8 years related work experience
  • Fluency in German (C2)
  • Mission Critical and ITIL certifications
  • Advanced project management and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter