Cx & X-sell Manager - Openbank Pay

Santander UK / Openbank

Madrid, Spain
Not specified; competitive remuneration pyckage; a...
4+ years cross-sell or upsell experience
Strong analytical skills and data segmentation
Experience with propensity models
This role is responsible for defining and executing the European cross-sell and upsell roadmap to maximize incremental revenue and customer lifetime value

Job Summary

  • This role is responsible for defining and executing the European cross-sell and upsell roadmap to maximize incremental revenue and customer lifetime value.
  • The successful candidate will design targeted campaigns across multiple channels including app, web, push, email, and merchant touchpoints.
  • Openbank Pay offers a dynamic start-up environment within the Santander Group with opportunities for international growth and collaboration.

Matching Summary

This role is responsible for defining and executing the European cross-sell and upsell roadmap to maximize incremental revenue and customer lifetime value.

Salary

Not specified; Competitive remuneration package; Attractive benefits included

Skills & Requirements

Must-have

  • 4+ years cross-sell or upsell experience
  • Strong analytical skills and data segmentation
  • Experience with propensity models
  • Fluent English language proficiency
  • Understanding of credit products

Nice-to-have

  • Marketing automation tools experience
  • Embedded finance ecosystem exposure
  • Optimizing cross-sell in regulated environments

Key Requirements

  • +4 years experience in fintech banking or ecommerce
  • Fluent English required

Work Rights

Not specified

Tailored Resume

Cover Letter