This customer support position involves installation, maintenance, inspection, and repair of medical equipment such as vital signs monitors, ensuring patients and medical professionals can use Philips products with peace of mind
Job Summary
This customer support position involves installation, maintenance, inspection, and repair of medical equipment such as vital signs monitors, ensuring patients and medical professionals can use Philips products with peace of mind.
The role requires understanding customer needs over the long term, explaining post-sales maintenance contracts, and providing high-quality service, with continuous skill development as a goal.
Benefits include a defined contract period, a trial period, flexible working hours with core hours, various leave options, and a comprehensive compensation package with incentives and retirement plans.
Matching Summary
This customer support position involves installation, maintenance, inspection, and repair of medical equipment such as vital signs monitors, ensuring patients and medical professionals can use Philips products with peace of mind.
Salary
Base: ¥5,500,000-¥6,000,000; Bonus/Equity: Incentive up to 15% of annual salary; Benefits: Social insurance, labor insurance, retirement benefits, PhiliFlex points
Skills & Requirements
Must-have
Electrical/mechanical/IT technical experience
Experience with multi-device systems
Driving license required
Fluent Japanese language skills
Medical equipment service
Nice-to-have
Network knowledge
Teamwork skills
Willingness to relocate
English language proficiency
Key Requirements
Electrical, mechanical, or information technology technical experience
Experience with customer support, field service, or sales engineering
Must possess a driver's license
High school diploma or higher in relevant technical fields