Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)

CBA New Digital Businesses Pty Ltd

Rouse Hill, AU
**
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
** CBA New Digital Businesses Pty Ltd is seeking a Customer Banking Specialist for a six-month fixed contract at their Rouse Hill branch. The role involves providing exceptional customer service, assessing financial needs, and supporting banking inquiries in a dynamic retail environment. **

Job Summary

  • As the Customer Banking Specialist in our Rouse Hill Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality and excellent communication skills & the ability to articulate financial terms in a clear way.

Matching Summary

Match Score: 75

** CBA New Digital Businesses Pty Ltd is seeking a Customer Banking Specialist for a six-month fixed contract at their Rouse Hill branch. The role involves providing exceptional customer service, assessing financial needs, and supporting banking inquiries in a dynamic retail environment. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial health checks
  • Problem-solving and effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Interest in building a career
  • Improving financial wellbeing
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Financial Services, Retail or Hospitality experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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