Guest Services Agent, On-call

Ala Moana Hotel by Mantra

Honolulu, HI, United States
Base: $28.67 - $35.84 ph; bonus/equity: not specif...
On-site
Exceptional customer service skills
Highly organized
Passion for hospitality
The Ala Moana Hotel by Mantra is part of the Accor Hotel group, offering opportunities, growth, and a culture of inclusion

Job Summary

  • The Ala Moana Hotel by Mantra is part of the Accor Hotel group, offering opportunities, growth, and a culture of inclusion.
  • Duties include greeting and registering guests, maintaining guest accounts, and responding to guest inquiries and requests.
  • The ideal candidate possesses exceptional customer service skills, is highly organized, and has a passion for hospitality.

Matching Summary

The Ala Moana Hotel by Mantra is part of the Accor Hotel group, offering opportunities, growth, and a culture of inclusion.

Salary

Base: $28.67 - $35.84 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Highly organized
  • Passion for hospitality
  • Problem solving skills
  • Ability to work under pressure

Nice-to-have

  • Helpful and accommodating
  • Energized by helping others
  • Culture of inclusion

Key Requirements

  • High school diploma or equivalent
  • Communicate in English (verbal and written)
  • Previous customer experience
  • Ability to work independently or as part of a team

Work Rights

Not specified

Tailored Resume

Cover Letter