Account Support Analyst

Case Law Reporter

Alpharetta, GA, US
Base: $36,700 - $61,300; bonus/equity: not specifi...
Hybrid
Previous billing experience required
Proficiency in microsoft office suite
Ability to interpret contracts for billing
The Account Support Analyst position at Case Law Reporter involves using billing and contract skills to enhance customer satisfaction and drive business success. This hybrid role requires problem-solving abilities and effective communication while collaborating with various internal departments

Job Summary

  • The role supports the organization in achieving revenue goals by ensuring accurate billing and customer satisfaction.
  • Candidates must be able to interpret contracts within projects to provide setup and billing support for all Risk products.
  • The company offers comprehensive benefits including health coverage, a 401(k) match, and paid time off.

Matching Summary

Match Score: 85

The Account Support Analyst position at Case Law Reporter involves using billing and contract skills to enhance customer satisfaction and drive business success. This hybrid role requires problem-solving abilities and effective communication while collaborating with various internal departments.

Salary

Base: $36,700 - $61,300; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match

Skills & Requirements

Must-have

  • Previous billing experience required
  • Proficiency in Microsoft Office Suite
  • Ability to interpret contracts for billing
  • Strong math and analytical skills
  • Excellent verbal and written communication

Nice-to-have

  • Experience with RISK products preferred
  • Bilingual candidates preferred
  • Flexibility for overtime and weekends
  • Collaborative team environment
  • Process improvement mindset

Key Requirements

  • High School diploma required
  • Must have excellent communication abilities
  • Meticulous attention to detail required

Work Rights

Not specified

Tailored Resume

Cover Letter