Payments Customer Journey Expert

ING

Madrid, Spain
Fully remote
Digital payments expert
Core banking transformation
Product owner responsibilities
As a Digital Payments Expert, you will be a key member of a squad of Core Banking Transformation, providing broad knowledge on ING products, services, channels, and local Payments Regulations

Job Summary

  • As a Digital Payments Expert, you will be a key member of a squad of Core Banking Transformation, providing broad knowledge on ING products, services, channels, and local Payments Regulations.
  • You will represent the voice of the customer (External and internal) improving the processes and analyze data to extract operational information for decision taken.
  • The company offers flexibility, a restaurant card, on-site amenities, health and life insurance, flexible remuneration, and banking benefits.

Matching Summary

As a Digital Payments Expert, you will be a key member of a squad of Core Banking Transformation, providing broad knowledge on ING products, services, channels, and local Payments Regulations.

Skills & Requirements

Must-have

  • Digital Payments Expert
  • Core Banking Transformation
  • Product Owner responsibilities
  • Customer needs analysis
  • Operational information analysis
  • Supplier collaboration
  • Agile Methodology

Nice-to-have

  • Remote Collaboration
  • Cross-Cultural Sensitivity
  • Adaptability
  • Risk Management
  • Technical knowledge

Key Requirements

  • 5/7 years of experience managing complex projects
  • Master or bachelor’s degree
  • Strong English is a must have
  • Strong prioritization skills
  • Deadlines Management
  • Stakeholder Management
  • Problem-Solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter