Product Support – Product Specialist, Officer

State Street Corporation

$70,000 - $118,750 annual py
Not specified
Technical consultancy for clients
Troubleshoot database and application issues
Analyze client installations and setups
State Street Corporation is seeking a Product Specialist to enhance client use of Charles River Development's (CRD) products, focusing on system configuration, database administration, and performance tuning. The ideal candidate will have strong technical support experience, proficiency in SQL, and knowledge of investment management systems

Job Summary

  • Provide phone and email technical consultancy to trouble shoot and optimize database, application and n-tier client issues.
  • Analyze client’s installation, setup and make best practice recommendations on the same.
  • Document and communicate findings and recommendations to ensure a high degree of knowledge transfer to clients.

Matching Summary

Match Score: 75

State Street Corporation is seeking a Product Specialist to enhance client use of Charles River Development's (CRD) products, focusing on system configuration, database administration, and performance tuning. The ideal candidate will have strong technical support experience, proficiency in SQL, and knowledge of investment management systems.

Salary

$70,000 - $118,750 Annual

Skills & Requirements

Must-have

  • Technical consultancy for clients
  • Troubleshoot database and application issues
  • Analyze client installations and setups
  • Perform database tuning and SQL query efficiency
  • Analyze hardware requirements and system integrations
  • Resolve technical issues promptly
  • Prioritize and manage client issues

Nice-to-have

  • Strategic thinking for business problems
  • Proactive problem identification and solving
  • Excellent communication and analytical skills
  • Tenacity to drive issues to resolution
  • Team player attitude

Key Requirements

  • 0-5 years experience on database platforms
  • Bachelor’s degree in computer applications or equivalent
  • Three years in financial services technology
  • Prior Technical Support Experience
  • Strong proficiency with SQL Server/ Oracle
  • Proficiency in performance tuning
  • Familiarity with batch processing
  • Knowledge of UNIX, MS SQL Server, crystal reports
  • Exposure to Apache/Tomcat and N-tier architecture
  • Proficiency in programming (.Net/Java, Perl)
  • Significant investment management/business knowledge
  • Experience in Trade order & execution management systems
  • Experience in Portfolio management
  • Experience in Investment compliance systems
  • Experience in Post trade matching systems
  • Experience with Equities, Fixed income, FX, OTC, derivatives

Work Rights

Not specified

Tailored Resume

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