Xfinity Retail Service Associate

Sky (Comcast)

Base: $19.31; bonus/equity: commission eligible fo...
Mobile device activation experience
Customer service and troubleshooting skills
Strong communication abilities
The role involves providing a white-glove experience for mobile activations and educating customers on device features

Job Summary

  • The role involves providing a white-glove experience for mobile activations and educating customers on device features.
  • Employees are expected to troubleshoot complex device issues, manage escalations, and assist with account security.
  • Comcast offers competitive base pay of $19.31, potential commissions, and best-in-class benefits including physical, financial, and emotional support.

Matching Summary

Match Score: 80

The role involves providing a white-glove experience for mobile activations and educating customers on device features.

Salary

Base: $19.31; Bonus/Equity: Commission eligible for most sales positions; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • Mobile device activation experience
  • Customer service and troubleshooting skills
  • Strong communication abilities

Nice-to-have

  • Enthusiasm for technology and innovation
  • Teamwork and collaboration mindset
  • Resilience and self-motivation

Key Requirements

  • High School Diploma or GED required
  • 0-2 years of relevant work experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter