Case Manager - Specialised Insurance

859

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture.
  • The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to determine liability and implement recovery outcomes.
  • Employees benefit from a diverse team culture, up to 3 days of work-from-home flexibility, and comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health background preferred
  • Rehabilitation or disability support experience
  • Empathetic and resilient approach
  • Strategic thinking abilities

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and active listening skills
  • Ability to build rapport and trust with injured workers

Work Rights

Not specified

Tailored Resume

Cover Letter