Manager, Process Management, Hardware Strategy (hybrid)

EPX

Richmond, VA, US
Base: $122,100 - $139,400; bonus/equity: performan...
Hybrid (3 days in office, 2 days remote)
Hardware lifecycle management
Customer experience hardware strategy
Data-driven roadmaps
The Manager, Process Management for Hardware Strategy at EPX will oversee the lifecycle of customer touchpoint hardware, focusing on procurement, data analysis, and project execution. This hybrid role requires a strong analytical background and experience in vendor management, with an emphasis on enhancing customer experience through hardware improvements

Job Summary

  • Lead the evolution of physical customer touchpoints, ensuring the fleet is modern, functional, and aligned with user needs.
  • Oversee the entire hardware lifecycle from strategic procurement to the flawless execution of large-scale deployment projects.
  • Develop and maintain the roadmap for hardware, ensuring a premium and intuitive customer experience through procurement excellence and data integrity.

Matching Summary

Match Score: 85

The Manager, Process Management for Hardware Strategy at EPX will oversee the lifecycle of customer touchpoint hardware, focusing on procurement, data analysis, and project execution. This hybrid role requires a strong analytical background and experience in vendor management, with an emphasis on enhancing customer experience through hardware improvements.

Salary

Base: $122,100 - $139,400; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Hardware lifecycle management
  • Customer Experience Hardware Strategy
  • Data-driven roadmaps
  • Stakeholder influence
  • Process validation and maintenance
  • Vendor relationship management

Nice-to-have

  • Technical intuition
  • Hardware vision
  • Analytical discipline
  • Agile environment

Key Requirements

  • High School Diploma, GED, or equivalent certification
  • At least 5 years of experience in Process or Project Management
  • At least 3 years of experience using Google Sheets or Microsoft Excel
  • Bachelor’s Degree or Military Experience
  • 1+ year of experience in Hardware Procurement
  • 5+ years of experience in Vendor Relationship Management
  • Lean or Six Sigma certification

Work Rights

Not specified

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