Gwinnett Place Honda is seeking a part-time Business Development Center Representative to handle lead generation activities, schedule appointments, and maintain customer relationships. The ideal candidate should have prior customer service experience and strong communication skills, along with a commitment to customer satisfaction and teamwork
Job Summary
Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.
Maintains CSI at or above Company standards and demonstrates the Company’s Core Values.
Matching Summary
Match Score: 85
Gwinnett Place Honda is seeking a part-time Business Development Center Representative to handle lead generation activities, schedule appointments, and maintain customer relationships. The ideal candidate should have prior customer service experience and strong communication skills, along with a commitment to customer satisfaction and teamwork.
Skills & Requirements
Must-have
Answer incoming phone calls
Schedule sales or service appointments
Log customer comments
Respond to website requests
Contact internet clients
Nice-to-have
Superior customer satisfaction
Servant Leadership
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Key Requirements
Up to 3 years of work experience
Previous customer service experience
Intermediate Microsoft Office skills
Intermediate Dealership Management System knowledge