Lead Customer Service Representative - German Speaking

PPD (Thermo Fisher) UK

Budapest, Hungary
Fluency in german and english
3+ years of customer service experience
Strong microsoft office proficiency
At Thermo Fisher Scientific, our work has purpose and creates meaningful impact every single day

Job Summary

  • At Thermo Fisher Scientific, our work has purpose and creates meaningful impact every single day.
  • You will act as a trusted advisor and process champion, supporting both internal stakeholders and external B2B customers.
  • Join a multilingual, collaborative team where diversity is valued and innovation is encouraged.

Matching Summary

At Thermo Fisher Scientific, our work has purpose and creates meaningful impact every single day.

Skills & Requirements

Must-have

  • Fluency in German and English
  • 3+ years of customer service experience
  • Strong Microsoft Office proficiency

Nice-to-have

  • Experience with SAP, C4S, or Genesys
  • Strong analytical thinking
  • Professionalism and diplomacy

Key Requirements

  • High school diploma required
  • Bachelor’s degree preferred
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter