Service Manager

Bosch Group

Birmingham, United Kingdom
On-site
Warranty management
Quality assurance
Supplier coordination
Provide management and guidance to the Warranty Department to ensure RMA response targets are achieved

Job Summary

  • Provide management and guidance to the Warranty Department to ensure RMA response targets are achieved.
  • Develop and maintain effective relationships with Manufacturing & Production Engineers, Supply Management personnel, Quality and Warranty claims departments.
  • Offer a range of benefits including employee discounts, sports and health opportunities, and on-site parking.

Matching Summary

Provide management and guidance to the Warranty Department to ensure RMA response targets are achieved.

Skills & Requirements

Must-have

  • Warranty management
  • Quality assurance
  • Supplier coordination
  • Problem solving
  • Technical communication
  • Lean manufacturing
  • ISO standards

Nice-to-have

  • Customer relationship building
  • Cross-functional collaboration
  • Process improvement
  • Data analysis

Key Requirements

  • HNC / HND in mechanical engineering
  • Proven experience in a similar role
  • Experience with QMS and ISO 14001 & ISO 9001
  • Computer literacy with Microsoft packages
  • Right to work in the UK

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter