Insurance Service Specialist

AAA (Automobile Club)

Glendale, CA, United States
Base: $20.92 – $23.01 ph; bonus/equity: incentive ...
Customer service professional
Answering member questions
Processing insurance payments
The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices

Job Summary

  • The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices.
  • In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.
  • Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, and paid parental leave.

Matching Summary

The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices.

Salary

Base: $20.92 – $23.01 per hour; Bonus/Equity: Incentive program based upon team and individual performance; Benefits: Health coverage, 401(K) with company match AND Pension, Tuition assistance, Floating holidays and PTO, Paid parental leave, Wellness programs, Employee discounts

Skills & Requirements

Must-have

  • Customer service professional
  • Answering member questions
  • Processing insurance payments
  • Updating member information
  • Proficient in Microsoft Office

Nice-to-have

  • Goal oriented
  • Passion for helping others
  • Legendary service delivery
  • Career development support
  • Commitment to customer relationships

Key Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Experience in a sales environment
  • Bilingual skills in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter