Operations Representative - German + English Speaking

TheCignaGroup LLC

Madrid, Spain
On-site
English and german fluency
Process insurance claims
Client relationship management
Cigna Healthcare is seeking a bilingual Operations Representative fluent in German and English for their Madrid office, focusing on processing insurance claims and maintaining client relationships. The ideal candidate should have a relevant degree, strong communication skills, and a customer-centric attitude, with previous experience in insurance being a plus

Job Summary

  • Your role will include specialized tasks: process incoming insurance claims (travel, temporary working incapacity), be the first point of contact for the clients, insurance policyholders, and manage reporting data to internal and external parties.
  • Assessing and processing incoming claims based on the policy conditions. You are the hub between different parties, such as medical advisors, the claimants, the claimant’s HR department, etc., and ensure the claim is handled completely and correctly.
  • A diverse job in an international context with impressive clients.

Matching Summary

Match Score: 85

Cigna Healthcare is seeking a bilingual Operations Representative fluent in German and English for their Madrid office, focusing on processing insurance claims and maintaining client relationships. The ideal candidate should have a relevant degree, strong communication skills, and a customer-centric attitude, with previous experience in insurance being a plus.

Skills & Requirements

Must-have

  • English and German fluency
  • Process insurance claims
  • Client relationship management
  • Data reporting

Nice-to-have

  • Customer centric
  • Adaptable and eager to learn
  • Team player

Key Requirements

  • Bachelor's degree or higher
  • Proficient in English and German
  • Good with numbers and communication

Work Rights

Not specified

Tailored Resume

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