The role involves supervising the Front Desk team to ensure the highest level of hospitality throughout the guest journey
Job Summary
The role involves supervising the Front Desk team to ensure the highest level of hospitality throughout the guest journey.
Candidates are expected to proactively engage guests to recommend higher room categories, breakfast components, and early check-in or late check-out fees.
The position requires maintaining accurate guest folios, handling all cash and credit card transactions, and coordinating requests across multiple departments.
Matching Summary
Match Score: 85
The role involves supervising the Front Desk team to ensure the highest level of hospitality throughout the guest journey.