Guest Services Usher

ASML

Onsite
High school diploma or ged preferred
One-year prior customer service experience
Ability to stand and walk continuously
The Guest Services Usher position at ASML involves assisting patrons during events by providing customer service, managing seating, and addressing complaints. Candidates should possess a friendly demeanor and have prior customer service experience, with the ability to work in fast-paced and high-stress environments

Job Summary

  • The position requires assisting patrons with their customer service needs while attending public or private events.
  • Employees must maintain their post in the viewing area of responsibility and oversee the assigned area for spills or situations requiring staff attention.
  • Candidates should be able to stay calm in the stressful and fast-paced environment of an arena while handling complaints according to established policies.

Matching Summary

Match Score: 75

The Guest Services Usher position at ASML involves assisting patrons during events by providing customer service, managing seating, and addressing complaints. Candidates should possess a friendly demeanor and have prior customer service experience, with the ability to work in fast-paced and high-stress environments.

Skills & Requirements

Must-have

  • High School Diploma or GED preferred
  • One-year prior customer service experience
  • Ability to stand and walk continuously
  • Navigate stairs and various floor surfaces
  • Work in loud noise and flashing lights

Nice-to-have

  • Friendly disposition and clear communication
  • Experience handling conflict effectively
  • Calm demeanor in stressful environments
  • Ability to work varied shifts including nights

Key Requirements

  • High School Diploma or GED preferred
  • One-year prior customer service experience preferred
  • Ability to communicate clearly with guests and staff

Work Rights

Not specified

Tailored Resume

Cover Letter