Snowbird is seeking a part-time Night Auditor for their Lodge in Salt Lake City, Utah, to provide exceptional customer service during overnight hours. The role involves managing front desk operations, handling guest check-ins and check-outs, and resolving customer complaints
Job Summary
Provide excellent customer service while performing all duties in regard to operation of the front desk and night auditor procedures during graveyard hours.
Coordinate accounting and billing needs with various departments and resolve guest disputes.
Enjoy benefits such as a ski pass, discounts at resort eateries and shops, and potential for medical, dental, vision insurance, and 401k.
Matching Summary
Match Score: 75
Snowbird is seeking a part-time Night Auditor for their Lodge in Salt Lake City, Utah, to provide exceptional customer service during overnight hours. The role involves managing front desk operations, handling guest check-ins and check-outs, and resolving customer complaints.
Skills & Requirements
Must-have
Provide excellent customer service
Perform front desk operations
Handle night auditor procedures
Check guests in and out
Answer telephones
Resolve guest complaints
Handle guest personal information securely
Nice-to-have
Passion for mountains and outdoors
Maintain good working relationships
Handle unusual stress
Key Requirements
High School Diploma or equivalent
0-6 months of job-specific work experience
Must be at least 18 years of age
General computer knowledge
Basic competence in reading, writing, speaking, simple arithmetic
Ability to handle, process, maintain and protect guest personal information